Returns & Exchanges
We want you to be completely satisfied with your TRASKA timepiece, which is why we offer a 14-day return window for watches in unworn, original condition. If your new watch doesn't meet your expectations, our streamlined process ensures a quick and easy exchange or refund.
Initiate Your Request
Contact our support team within 14 days of delivery with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.
Prepare the Package
Carefully pack your watch in its original packaging, ensuring all protective plastics, tags, and warranty cards are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your receipt for tracking purposes.
Inspection and Refund
Once our watchmakers verify the timepiece's condition, we will process your refund or ship your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing